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How to place an order

Please do not hesitate to contact us with any questions prior to placing the order.

Orders may not be cancelled once they are placed. Our procedures necessitate that this policy be strictly enforced with no exceptions. Once you have chosen your dress please follow those easy steps:

Purchase on ebay like any other item.

Pay: within 4 working days from placing the order.

Take your measurments: After payment is made, we will send you the chart you will use to get all the measurements required: MEASURMENT CHART.

Send your measures to us: fill the chart with your measurments and send it to us by e-mail. We will confirm in 48 hours.

Within 72 hours we will begin to work on your dress.

DeliveryDeliveryDeliveryDeliveryDeliveryDeliveryDelivery: Shipping of dresses and accessories is made through an International Courier to the address specified on eBay. We will provide tracking number. Making and shipping time may vary depending on the complexity of the design and place where it has to be shipped to. Standard delivery time from payment is 40 working days. It is also possible to pick your items directly from our laboratory in Rome, Italy.

Payments

 

Payment is due in 4 working days after order placement. We accept PayPal, Credit Card and Bank Card via PayPal, Bank Transfer and Postal Order. Check with us before placing payment, please.


The purchase is subject to acceptance of the terms and conditions you can find in the T&C section