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Shipping Information

1. Do you ship to **(country) ?
Yes, we ship worldwide.

2. Do you ship to a PO BOX address?
Yes, we do ship to PO BOX via economy shipping, but express shipping is unable to reach a PO BOX address as it requires a signature.

3. Do you combine shipping for multiple purchase?
Yes, we combine shipping for buyers. We only charge you what our carrier charges us and do not make any profit from the fees.

4. Do you provide a tracking number?
Yes, we provide a tracking number for every package we ship out.

5. How many days does your delivery take?
Normally, it takes 7-10 working days via express shipping and 10-20 working days by economy shipping. Moreover, it may take 1-2 months to South America (Brazil, Argentina etc.), Africa, and the Russian Federation due to more difficulty of transport and customs issues.

6. I want to receive my order quickly and urgently through express shipping.
We do provide an express shipping service. However, some customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.
We recommend contacting your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.

7. Has my order been shipped out?
As soon as your order is dispatched from our warehouse, you will be sent an email to confirm that it is on its way. The tracking number will also be in the confirmation email, so you can track it online.

8. If I did not receive my package for a long time, which has exceeded the promised delivery time you provided, what should I do?
Please communicate with our Customer Service department by messages through eBay, and we will try our best to help you.

9. What will happen if there is no one home to accept the delivery?
If you are unavailable to accept delivery, the courier will leave a card to let you know that delivery has been attempted. To re-arrange delivery, please follow the instructions on the card.
We will also send emails to remind you of this. Please kindly check your emails.

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