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General Interest


All our items are in stock and are dispatched within 24 hours of payment ensuring you get your items as fast as possible is our priority. Please check out my feedback for all the great comments we have received regarding the speed of postage we were once described by our customers as "Ebay Gods" and "The Greatest Ebayer thats ever Lived".

What if my item was damaged in transit?

All damages must be reported within 48 hours of delivery by Email or Telephone to Design 55 so we can re-send a new item or give a refund. Items reported after this time can not be refunded or replaced.

What happens if I am unable to be in when a delivery arrives?

We use royal mail for our smaller items and a courier service for larger items. If you are unable to be in and sign for the delivery the postman or courier will leave a calling card through your postbox. If the card is from royal mail it will have details of where you can collect the parcel at the depot / post office. If the card is from one of our courier services your item will be redelivered the next working day this is at the drivers discretion. In some cases the driver may leave the parcel with a neighbour which will be signed for and the courier will notify you of this on the calling card. This is to save both the customer and driver time and inconvenience of having to wait in for the redelivery the next working day.

For some glass and large fragile items we use a third party carrier and this ensures they get there safely. The carrier will phone you and to arrange a delivery date and time to suit your needs this will be prearranged before the item sets off to be delivered.

Where do we deliver?

We are able to deliver items worldwide, we ship lots of items everyday to the EU, USA, Australia, Japan, Hong Kong etc so we are specialists in exporting goods. It is free delivery within the UK mainland. For all other countries please contact us by email

Please state the item you are interested in and the country you would like the goods shipping to and we will be able to find you an excellent price for getting your goods to you as we have accounts with all the major international courier companies.